We are often asked “Do I get the source code for the Trial-Edition launch-bar?”, “Can I customize the launch-bar?” , ”Can I connect it to my own directory services?”. Well, the answers are yes, yes and yes! To prove the point, we have just recently built a completely different style of launch-bar… I guess […]
Synopsis: If you are faced with the challenge of delivering a useable desktop environment for your contact centre, then this post will describe what’s happening in the financial services industry and how this could make your life a great deal easier… What is Interop? Say the word ‘interop’ to a technology team in any tier-1 […]
We had a highly insightful and engaging time at the Tabb Group’s Fintech Festival event in New York last week. This was our first marketing event since the CX summit in September – and this time the audience was financial services only. We learnt a great deal from the 100+ attendees that visited our stand; […]
I’ve spent most of my career working in or running software integration businesses. It began with object brokers, then middleware, then ESBs and subsequently included all manner of adjacent technologies including event processing, process modelling and process mining. New application architectures were developed to exploit this infrastructure, enabling ever greater levels of re-use and flexibility. […]
Earlier today, we announced the release of Glue42 Desktop Base Edition. In essence, this is a cut-down version of the Enterprise platform – and is designed to support integration between browser-based web applications and Outlook or Excel. SMEs and ISVs alike will get to benefit from the class-leading features of the platform – but with […]
As part of our continuous efforts to improve User Experience across applications and desktops, we are pleased to announce the addition of the Swimlane UI to Glue42 Desktop. We developed this feature with the aim of making screen real-estate usage as efficient as possible for end users, whilst providing a means for configuring desktop layouts […]
I’ve had an epiphany. Sadly, it’s about IT stuff – but I thought I would share it anyway! More specifically, it’s about Robotic Process Automation (RPA) and when to use it. As you will see below, scenarios which appear to be good candidates for RPA could turn into very costly mistakes. Anyone who’s spent time […]
For many years, Glue42 Desktop has been available as a single end-to-end platform comprising all of the services likely to be required for a large scale mission-critical environments. To address market demand, we have today announced that these services can now be deployed and consumed independently from the rest of the stack – via glue42 or open APIs. Now, and for the first time, enterprise-class services such as advanced window management, directory management, notifications and interop can be accessed by organisations who have already made an investment in their own or 3rd party containers.
You may have recently seen a new analyst report from MWD Advisors regarding Desktop Integration. This is a good read and discusses how the final mile of the integration journey (the desktop) is often the hardest to solve.
In a recent article, I presented the idea of Desktop Integration. I made the point that despite decades of investment in back-end integration technologies, the number of applications on the desktop continues to grow. The end-user is therefore becoming the latest in a long line of integration ‘tools’!
Some examples of how users automate data transfer between apps using Glue42 Desktop Zapier and Excel.
If you’re an Excel user and thought the only way to use Zapier was to work with files stored on OneDrive for Business, this is no longer the case. Glue42 Excel means that you don’t have to give up the ability to work with files stored on company servers or local computers. It enables Zapier to work with Excel workbooks stored anywhere – online and offline.
In order to understand this approach to application integration, it’s useful to first consider previous innovations in this area. Database level integration was one of the earliest attempts at coordinating sets of data across different types of software. This opened up options for developers but was limited by its struggle to keep up with the rapid progress being made in the development of computers.
Glue42 makes it easy for teams spread around the enterprise (and the planet) to develop pieces of functionality that work together. Done right and depending on the tools and techniques used, you can often develop a lot of apps quite quickly – our biggest client reports development times reduced by 50%
To digitally transform business operations, organisations will build and/or buy capabilities that help differentiate themselves. This may require the creation of new applications, the re-factoring of existing applications or the adoption of 3rd party SaaS solutions; most likely a combination of all three. The journey is never ending (unless you get it so badly wrong, the journey ends for your company!)